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    Note: Please read and accept the Terms & Conditions before proceeding.

    Customer Support

    📧 Email:

    Business Address

    🏢 Office Address:
    Tagore Garden, New Delhi, India 110027

    Business Hours

    ⏰ Monday – Friday: 9 AM – 6 PM (IST)
    📦 We operate globally and accept orders 24/7.

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    Can I cancel or change my order after placing it?

    Orders can only be canceled or modified within 6 hours of placing them. Please contact us as soon as possible to request changes.

    How can I contact YourEmart for any issue or query?

    You can email us at [email protected] or WhatsApp. Our support team will get back to you within 24 hours.

    What should I do if I receive a damaged or defective product?

    Please record a clear unboxing video and take photos of the damaged item. Contact us within 15 days of delivery, and we will assist you with a refund or replacement as per our policy.

    What is the refund process and how long does it take?

    Once we receive proof (video & images) of a damaged product, we’ll process a refund or replacement within 3–5 working days. Refund will be made through the same payment method used.

    How long does delivery take?

    Most of our orders — around 80% — are delivered within 3 to 5 business days. However, to ensure a smooth experience and account for any delays, we recommend allowing 7 to 15 business days for delivery. You’ll receive tracking details as soon as your order is shipped.

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