Effective Date: March 21, 2025

1. Introduction
Welcome to YourEmart. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website youremart.com.
By accessing and using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect
We collect various types of personal information, including but not limited to:

  • Full Name
  • Email Address
  • Contact Number
  • Shipping and Billing Address
  • Order History

We do not store credit/debit card details. All transactions are processed securely through third-party payment gateways.

3. How We Use Your Information
We use the collected information for the following purposes:

  • To process and fulfill your orders
  • To provide customer support and respond to inquiries
  • To improve our website and personalize your shopping experience
  • To detect and prevent fraud or security threats
  • To comply with legal and regulatory requirements

4. Third-Party Services
We may share your data with trusted third-party service providers, including:

  • Shipping Partners: AliExpress & CJ Dropshipping for order fulfillment
  • Payment Processors: PayPal, Razorpay
  • Analytics & Advertising: Google Analytics, Facebook Pixel

5. Shipping & Delivery
We rely on third-party shipping partners to deliver your orders. Estimated delivery times range from 7 to 20 days, depending on the location and product availability.

6. Returns & Refunds
Our return and refund policy is based on the policies of our dropshipping suppliers:

  • AliExpress:
    • Products with ‘Free Return’ can be returned within 15 days at no cost.
    • Other returns may require the customer to cover return shipping costs.
    • Refunds are processed after the seller receives and inspects the returned product.
  • CJ Dropshipping:
    • Full refunds or replacements for severely damaged products.
    • Incorrect or missing products qualify for a full refund or replacement.
    • Returns are only accepted at CJ’s China warehouse, and international shipping costs apply.
    • Orders can be canceled only if they haven’t been dispatched from the warehouse.

If you receive a product that is damaged or defective, please provide a video of the unboxing and images of the damaged product. If you received the correct product, we regret to inform you that we cannot offer a refund or return. Your satisfaction is our priority!

7. Data Security
We implement security measures to protect your personal data from unauthorized access or disclosure. However, no online platform can guarantee 100% security.

8. Cookies & Tracking Technologies

Privacy Policy for Cookies Usage

A. Introduction

Our website YourEmart (referred to as “we,” “us,” “our,” and “Company”) takes your privacy and security seriously. In this Privacy Policy, we will explain how we collect, use, and store your data when you visit our website youremart.com.

B. Use of Cookies

Our website uses cookies to provide you with a better experience. Cookies are small text files stored in your browser when you visit our website.

Purpose of Cookies:

  • Website functionality: To remember your preferences and settings.
  • Performance & Analytics: We use Google Analytics to track your website usage and improve website performance.
  • Marketing: If we engage in marketing activities in the future, cookies may be used to show you relevant ads.

C. Third-Party Cookies

We currently use third-party tools like Google Analytics, and may use Google Ads in the future. These third-party services may collect data about your browsing activity. We do not share your personal data with third parties, but these third-party tools may use cookies.

D. Consent

By visiting our website, you consent to the use of cookies. If you do not wish to accept cookies, you can disable them in your browser settings. By clicking the “Accept” button, you provide your consent.

E. Opt-Out Option

If you wish to disable cookies, you can block them in your browser settings. If you want to learn more about managing cookies, you can customize them through your browser settings.

F. Data Sharing

We do not share your personal data with any third parties. However, customer details may be shared with our dropshipping suppliers like AliExpress and CJ Dropshipping for order fulfillment purposes.

G. Cookies Retention Period

The cookies stored on our website have varying retention periods. Some cookies are session-based and are deleted automatically after you finish browsing the website. Other persistent cookies may be stored for a longer period.

H. User Rights

You have the right to access and manage your cookies. If you wish to update your cookies settings or completely disable cookies, you can do so through your browser settings.

9. Customer Support
For privacy concerns or inquiries, you can contact us at:

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.